Here is some relevant information about the 2020 season in relation to the Covid-19.
Please note that we are updating our information according to government measures impacting our activities and accommodations. We are adapting as efficiently as possible to the situation so that our visitors are quickly notified when we have to apply changes to our schedules. Please be assured that we take all necessary measures to ensure the safety of our visitors and employees. Stay tuned to this page for future news.
Sanitary measures are in place:
No clients with symptoms related to COVID-19 will be accepted and it is their duty to inform us.
In order to maintain security and sanitary control, no visitors will be accepted on the Mer et Monde site for the 2020 season.
In spite of the latest government relaxation, we only accept 1 family unit per accommodation unit (shelter and ready-to-camp). This decision was taken due to the limited space of these places which do not allow us to respect the standards of distance.
As for the attractiveness of our rustic camping sites, we do not allow the mixing of 2 family cells in a tent. However, it is possible to have two small tents on our 12x12ft platforms.
Mask is mandatory inside the reception building.
Please note that we limit the presence of only one camper per reservation in the reception building. This person will be in charge of risk acceptance for the entire group.
The sanitary block is accessible at all times. The maintenance will be done according to the latest government standards. Disinfectant products will also be available.
In order to limit contact, plan to bring $0.25 for the use of the showers.
Mask is mandatory inside the garage.
According to the standards established by our associations, we have put in place a brand new routine for the conduct of our guided activities. As a result, no sea kayak reservations will be accepted in odd numbers and no masks will be worn on the water. Rest assured that our activities will remain both enjoyable and safe.
Cancellation policy **special covid** policy
Any accommodation or activity reservation that has to be cancelled as a result of the Covid-19's situation can either be postponed to 2020 with a 5% reduction, or postponed to 2021 without any additional charge, or refunded in full at the discretion of the customer. However, if we do not receive a response from the customer within the specified time period, we will automatically apply the refund to that customer. It is important to know that we try to reach the affected customers via the email recorded at the time of the reservation.
For more information, we invite you to visit the website of
Camping-Quebec or AEQ
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